Closure Policy

We want to make it as easy as possible for you to climb, even during cold weather. Here’s what to expect in winter conditions.

Cold weather closure:

The gym will close if outdoor air temperature reaches -40. Please dress appropriately for cold conditions when traveling to and from the gym.

Delayed opening:

In rare cases of extreme weather, staff may be unable to safely get to the gym to open on time.

If this happens:

• We will post updates on our social media

• If there is a course or group event, we will send an email to all registered participants

• Any delayed openings, early closures, or hour changes will be clearly communicated

Please check these channels before heading out during severe weather.

Getting here by bus:

The gym is located on a bus route:

• The closest bus stop to the main entrance is at Casca Blvd & Leota Street

• It’s about 250 meters away (less than a 5-minute walk)

• Bus schedules are available on the City of Whitehorse website

Parking & cold weather plug-ins:

• Car plug-ins are available in the parking area for cold weather use

• Some plug-in spots are marked as accessible parking

• During periods of extreme cold, these spots may be used when necessary, but please be respectful and vacate them if accessibility needs arise

After closing time:

• The lobby will remain open until the last person has left

• Please be respectful of staff time and exit promptly after closing

Your safety comes first:

While we aim to stay open whenever possible, please use your best judgment when traveling in winter conditions. Your safety is the priority.