Instructor/Coach
Key Responsibilities
- Provide a warm and professional welcome to all customers
- Create a positive and inclusive climbing experience for members and guests
- Build relationships and foster community engagement within the gym
- Lead climbing sessions, lessons, and youth programs in a safe and motivating environment
- Support participants of all ages and skill levels in developing climbing techniques and confidence
- Ensure participant safety through active supervision and adherence to safety protocols
- Maintain the cleanliness, order, and safety of climbing areas and equipment
- Support event and program setup when required
Qualifications
REQUIRED
- Minimum of one year of climbing experience
- Fluency in spoken and written English
- Availability on evenings and weekends
- Experience with group supervision
- Strong interpersonal and communication skills
- A positive attitude and professional demeanor
- Demonstrated teaching, coaching, or mentoring experience
- Ability to manage groups and maintain a safe, encouraging atmosphere
- Keen observation and awareness for risk management
FAVORITED
- Familiarity with Rock Gym Pro or other gym management software
- Current certifications in First Aid, CPR, and AED
- Previous experience coaching or instructing in a climbing or outdoor setting
ENVIRONMENTAL AND PHYSICAL REQUIREMENTS
- Confident and comfortable working in a high traffic environment
- Constantly standing and walking for long periods of time